Interlibrary loan (ILL) Frequently Asked Questions
What is ILL?
Interlibrary Loan is the borrowing and lending of materials between libraries to supplement collections. It may be used to borrow materials (books or articles) that are not available within the collection of the Vise Library and is frequently used for the purposes of research.
How much does ILL cost?
Most of the time the use of interlibrary loan is free. However, some libraries do charge a fee for the use of their materials. Vise Library always requests items from free lenders, but if the book is not available from a free lender we will contact you to see if you are willing to pay the fee that is associated with the item.
How do I request an item that I need?
Please fill out the form here. Please provide as much information as possible about the item that you are requesting.
How long does it take to receive requested materials?
Due to processing and shipping, we ask that you allow between two to four weeks for your item to arrive.
How do I know that my request went through?
You will be sent a confirmation email that your item is requested. If any issues arrive about your item you will be notified as well. If you do not receive a confirmation email in two days, please contact Mrs. Ashli Wells at email@example.com.
What is the loan period?
The loan period can be anywhere between one week or six weeks for books. The lending period is set by the lending library. Articles are yours to keep.
What is the maximum items I can request?
You can have at least 10 active requests. Please use a different form for each request.
Can I request textbooks that I need for class?
No. Interlibrary loan is used for research purposes only. Please check with the bookstore for required textbooks.
How do I know when my item has arrived?
You will be contacted by either phone or email, depending on the method of contact you requested.
Where do I return my item?
Please return your item (along with the slip that is on the cover of your item) to the library front desk.
Who can I contact if I have any questions?
Mrs. Ashli Wells can be reached at firstname.lastname@example.org or 615-547-1354.